Examples of My Work

If your business lacks operational visibility you’ll struggle to grow

How can you fix a problem you can’t see? Frequently, business issues are lurking in the depths of disparate, fragmented work spread across an entire organisation. While you’ll likely feel their effects on a macro level -inefficiency, mistakes, or wasted resources – pinning down the source can be tricky.It’s an issue that many businesses face and without knowing the right software tools to use, they tend to keep relying on manual methods such as spreadsheets and shared mailboxes to get work done....

4 ways to start using AI in operations management right now (2024)

There is a strong desire to start using AI in many companies, but the “how” is not always clear. Everyone senses the enormous opportunity to operationalize AI for service delivery, but while some are charging ahead, others are still getting their ducks in a row.A few months ago, I hosted a round table with Operations and Shared Services Leaders to ask whether they were AI Stormers or AI Strivers. On one side of the divide, 25% were AI Stormers, making significant strides in operationalizing AI....

How to Use Employee Engagement Analytics

HR managers need to know how to use employee engagement analytics to improve the workforce and create a better work environment.

Employee engagement has a big impact on productivity and turnover rates, which means it can be a costly problem when your staff are switching off. In fact, Gallup’s 2024 State of the Global Workforce Report estimates that $8.9 trillion was lost in global GDP due to poor engagement, with 62% of workers found to be not engaged and 16% actively disengaged.

So, how do HR...

Gated vs Ungated Content: The Pros and Cons Every Marketer Should Know

When should you gate your content or leave it accessible to all? It’s not always simple to know what to lock behind a form. Yes, gated content can be an avenue to generate new leads. On the other hand, you can run the risk of alienating visitors and seeing your website traffic plummet.  Weighing these pros and cons is the way to make the right choices for your content strategy, securing the maximum level of engagement and hot new leads. We will go through all the advantages and disadvantages of...

Peer Mentoring: Steps to Workplace Success in the New Year

Looking to step up your employee development in the New Year? Then is a good place to start. Indeed, if you want to create an adaptable workplace environment that champions continuous learning, then peer mentoring is a prerequisite.It’s a strategy that helps to nurture talent and support employees in achieving their potential, strengthening workplace relationships along the way. Naturally, this also contributes to the overall success of a business.Peer mentoring, a partnership between people of

British Airways Holidays March offers | High Life Magazine

Lush green hillsides and the island’s most desirable marina provide the picture-perfect locale for your tropical getaway. The five-star, all-inclusive Endless Privileges service guarantees your every whim will be taken care of. VIP arrival via luxury transfer, pool and beach waiter service, plus no check-in or check-out times make for an opulent stay from start to finish. Take the pontoon over to the palm-tree-sprinkled LaBas beach or, when you’re ready to venture further afield, take a trip to

Why supplier payment automation makes life ten times easier

Finance departments often handle the brunt of slow-moving manual tasks in a business. One of the main culprits is supplier payments – a notorious time drain. But there’s good news, as this previously clunky procedure has found a serious upgrade in automation. The unenviable job of scouring through invoices and purchase orders will soon be consigned to history, as AI-powered solutions step in to modernise supplier payment management for good.

Managing supplier payments has traditionally involved

8 Best Practices for Working with Finfluencers

When you think of the word influencer, it’s unlikely that your next thought will be the financial industry. However, the power of influencer marketing is not limited to fashion or travel. Financial influencers—or finfluencers—are a gateway to engaging with a younger audience.

Good finfluencers have also established trust with their followers and can use this to help build the awareness and integrity of financial brands. There are, though, specific considerations to bear in mind when creating an

Embracing Change: How to Implement HR Digital Transformation

New technologies are emerging thick and fast as the way we work is undergoing a radical change. One shining example of this is HR digital transformation—the adoption of advanced technologies into HR operations.

These new tools and systems aim to streamline processes, improve the employee experience, and achieve unmatched efficiency. We’re going to take you through the ways in which you can make sure that your HR digital transformation is implemented as smoothly as possible.

How to improve your

British Airways Holidays October offers | High Life Magazine

Sleek, stylish and brand new, The Tempo by Hilton just opened this summer and places you right in the heart of the city. The hotel is perfectly situated for taking in Manhattan’s most famous attractions, particularly during the holiday season, when you’ll be a ten-minute walk from the Rockefeller Center Christmas tree and the Holiday Market at Bryant Park. When you’re in need of refreshment, head up to the Highball Cocktail Bar to sip on a Hasta La Matcha cocktail — an exquisite blend of tequila

Bridging the tech talent gap (2023)

"Year on year, cyber is growing at 15%, RPA is growing 25% with a low talent pool. AI is growing at 55% with a very small talent pool." - Hays Recruitment.

We are living through an exciting new phase of automation. This brings great benefits to businesses, but as with the agricultural and industrial automation waves that came before, it will also generate a new set of problems.

As the need for low-skilled manual work declines and productivity flatlines, businesses are embracing new technologie

Coffee origins, flavour profiles and their differences around the world | Pact Coffee

With every bag of coffee we sell, we include a description of the coffee flavour profiles – including the tasting notes, acidity, sweetness and mouthfeel. But what creates such different flavours from coffee to coffee?

The answer is: many things! The location, altitude, climate and processing method behind the coffee all contribute to giving it its unique characteristics. Let us explain…

There are many coffee producing countries across the world, and each has its unique tasting notes. The majo

British Airways Holidays September offers | High Life Magazine

Impression Moxché by Secrets, Mexico, has seven pools Within the heart of the Mayan Riviera, you’ll find a piece of paradise at the five-star Impression Moxché by Secrets. It’s an all-suite, adults only and all-inclusive spot, so you only need to concern yourself with which of the seven pools you’ll visit each day, including a rooftop infinity (pictured). There are restaurants and bars aplenty, including 24-hour dining at Coco Café and the Mantarray swim-up bar. The hotel sits on a powder-soft w

How to Start a Podcast and Make Money in 2023

Podcasting has come a long way from its origins in the 1980s (when it was originally called audio blogging) and has become a highly-accessible medium through which to entertain, share expertise, tell stories—and, yes, make money.

The progress in widely available technology means that all you need is a device with a microphone to join in the podcasting game. Podcasts come in all shapes and sizes and cover a kaleidoscope of topics. So no matter what your interest or specialty is, there’s a place

The benefits of using orchestration in business process outsourcing (2023)

Across the globe, businesses are seeking opportunities to automate, optimize their operations and get ahead of their competitors. Many are turning to Business Process Outsourcing (BPO) to achieve these goals - and for good reason. By outsourcing non-core and administrative functions to external companies who specialize in those areas, companies can reallocate time and resources to core competencies like customer relations and product leadership. This ultimately leads to improved customer satisfa

British Airways Holidays August offers | High Life Magazine

If you’re looking for a luxurious Greek island retreat, you can do no better than the Domes Aulūs Elounda. This Cretan haven is situated upon a hillside with breathtaking views across to the Unesco-protected islet of Spinalonga. Here you can experience all-inclusive indulgence delivered to a five-star standard. Four dining options are on offer, including a Greek-Mediterranean buffet at The Island Restaurant. Take a trip to the nearby traditional town, Elounda, or while away your days on the hote

From Pitch to Partnership: Mastering the Art of Influencer Relationship Management

Influencer partnerships are the new kids on the marketing block and there’s a good reason more brands are incorporating them into their strategy. Influencer marketing can be extremely effective and it’s not only accessible to big companies who can afford celebrity partnerships – influencers come in all shapes and follower counts.

If you’re inexperienced with influencer marketing, the journey from initial pitch to successful partnership may seem a bit bewildering. Mastering the art of influencer

British Airways Holiday Offers July | High Life Magazine

Set within 17 acres of palm tree-sprinkled grounds, the Blue Waters Resort & Spa promises Caribbean relaxation at its finest. Five-star accommodation choices range from a Luxury Suite room to an expansive three-bedroom Cove Penthouse with panoramic ocean views. Enjoy your idyllic surroundings by exploring secluded beach coves, kayaking on the water or snorkelling beneath it. When night falls, take a seat at The Pelican Lounge and order the Dr Who cocktail for a revitalising blend of sparkling wi

Improving operational efficiency in HR (2023)

Learn how automation and orchestration solutions can greatly improve the operational efficiency in your HR department, freeing up time for higher-value tasks.

The digital transformation wave is reshaping industries, and HR departments play a crucial role in managing the workforce's response to these changes. As automation replaces certain jobs and creates new ones, HR personnel will be instrumental in supporting employees to upskill and transition into new roles. To focus on these critical resp

Choosing a process orchestration provider (2023)

After deciding that you need to manage and run your operations more efficiently, your research will likely have led you to the most logical solution: process orchestration software. But with a plethora of options on offer, you now face the challenge of choosing the right provider for your needs.

If you still need a little more grounding on exactly what process orchestration is, check out our blog on this very topic. Otherwise, read on to find out exactly what you should be looking for in a proc

Data Governance and Why It’s Important for Your Business

Depending on how well it is managed, data can either be a valuable asset to an organization — or pose a significant threat. Poor data quality can have a substantial financial impact on a business. In fact, a recent Gartner study estimated that bad data costs companies an average of $12.9 million a year.

Add to this the importance of data security and the risk of data breaches, and it becomes clear why the data governance market is growing exponentially. More and more companies are adopting a da

How to choose the right coffee for you | Pact Coffee

As anyone who has browsed the Pact Coffee menu will know, we offer a wide variety of coffees from many different origins - all of which offer a myriad of different tasting notes and roast profiles. But how should you go about choosing the right coffee for you?

Everyone’s personal preferences are different, but we like to think we have something for everyone. So, we’re here to give you the lowdown on how to work out just what kind of brew you’ll love.

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